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How do I remove a fee for a student, i.e. a late fee or convenience fee?
Reference Number: AA-00363 Views: 6917 Created: 2011-02-20 20:42 Last Updated: 2011-02-20 23:43 0 Rating/ Voters

TR's system does not allow the removal of a fee.  You can however waive the fee.  This is done using the "Enter Payment Information" report found in the Finance/Payments section of the AP Report Center.  Entering a waiver is done simply by entering a payment of the type "Waiver".  We strongly encourage users to enter a note so that you will understand why the waiver was applied.

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