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I need to pay a balance, but do not have a "Make a Payment" button when I login. Why can't I pay online?
Reference Number: AA-00408 Views: 29476 Created: 2011-11-26 05:24 Last Updated: 2014-02-14 14:18 0 Rating/ Voters

There are a couple of reasons that students may not have a "Make a Payment" button when logging in at

  • Your school is not set-up to accept online payments
  • You do not have a balance and therefore cannot pay online.  This could be caused by fee waivers or a payment that has been recorded (possibly in error).
You can check to see if waivers or payments have been applied by using the "Reprint a Confirmation" when logging in at  If in doubt, please ask school to check into what your balance is.

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