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1 A student has an exam day conflict and needs to take an alternate exam. How do they choose an alternate or edit their exams?

Occasionally there are scheduling conflicts the require the use of an alternate exam. This may be caused by conflicts within the AP Program, conflicts…

2 Are there Registration Instructions that can be given to students?

Total Registration has created a form letter that schools can use to create a letter/handout for students/parents. This letter can be accessed at AP Exam…

3 Can I register a student for an exam not currently listed on our registration form?

You can sign up a student for an exam that you did not list on your registration form (AP Registration Site Configuration). If there are many students…

4 Do we have the ability to edit our registration site, even after the registration has begun?

Our service is designed such that the registration site always reflects the information you entered in the AP Registration Site Configuration. You may…

5 How do I assign students to different testing rooms?

Schools have the ability to assign students to different testing rooms or locations. This especially useful for schools that have a large number of students…

6 How do I find conflicts between Advanced Placement (AP) and International Baccalaureate (IB) exams?

In the AP Report Center an Exam Conflicts between AP and IB report is available which identifies students who have registered for two or more conflicting…

7 How do we handle students who registered online but did not pay?

Total Registration recommends only ordering exams for students who are paid in full (paid or received waivers). Our clients report that it is very difficult…

8 How does a student print a confirmation if they did not do so when instructed during the registration process?

Students can login at any time using the email address they used at the time of registration to re-print a confirmation. They were also emailed a copy…

9 How long should our registration period be?

Our users report that three weeks is plenty of time to register students for exams. We recommend having students register for three weeks at your standard…

10 Our deadline has past, can we still register students?

Once your registration deadline has passed, students will not be able to register via your school's general registration site. If they attempt to register,…

11 Our registration period is closed, what's next?

If there are still students that need to register you can do one of the following: You can register students using the link provided in the Database Management…

12 We entered some "test students" and registered them while testing our site. How do we remove these sample registrations?

It is very important to test your registration site with some sample students. Total Registration will often so some sample registrations on your site.…

13 What do we do with exams that don't have teachers?

A teacher is required for each exam that is offered In order for students to select an exam. For each exam you will need to link a teacher or check "Independent…

14 What does Total Registration do with our student's data? What is Total Registration's privacy policy?

Total Registration safeguards the privacy of both students and schools. All personal data is only used for the purpose of registering students for exams.…

15 What if a student does not remember their password or email they used in the past?

There are several ways to handle students who do not remember the email or password they used for past registrations. We recommend that all schools use…

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