Setting up payment options

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Schools have the ability to set-up what kinds of payments are accepted for the exams.  TR has found that it is very helpful to give families clear guidance regarding the forms of payment accepted.

Currency Symbol:

This is the symbol TR will use throughout the site.  For U.S. schools this should be $.

Payment Types Accepted

This primarily refers to they the types of payments that are accepted at school.  Credit or Debit Card Online will automatically be selected for schools that have set-up online payment processing.  Schools have the ability to select from standard payment options TR has configured as well as custom configured options.  To create a custom option, enter the payment option in the white text field.  To use more than one custom option, click the Add More link to add another custom field.  You may create as many custom options as you desire.

Payment Processing

TR has several options in terms on online payments.

Merchant Name

For some of the interfaces, Total Registration will send a credit card receipt to the cardholder.  For other interfaces, the payment processor sends the receipt.  In the case that TR sends the receipt, schools will need to enter the merchant name (please check with your merchant account provider) so that families can be aware of how the transaction will appear on their monthly statement.  This helps remove confusion and the possibility of card holders disputing a transaction.

Convenience Fee

Some interfaces allow schools to charge a convenience fee for payments made online.  These convenience fees can be calculated per transaction or per exam.  TR does not recommend using convenience fees at the tend to discourage families form paying online.  If schools need to cover some of the processing cost, it is better to increase the exam cost and have all students pay the same amount whether they pay online or pay at school.  This model increases the number of payments online.

Credit Cards Accepted

Some of the interfaces require that schools inform TR regarding the cards accepted.  Some cards are more expensive to process so schools/districts sometimes elect to not accept all cards when they set-up their merchant account.  It is important that TR knows which cards are accepted so that families may only choose from these cards when paying.